“A service is not not a product. Services encompass products.”

It’s such an important distinction — thanks for calling that out. There can be lots of confusion about the fundamentals of Service Design.

Would love for you to take a peek at this introduction to Service Design we worked on to get the word out there about Service Design.

Expert-led courses and workshops in User Experience Design, Digital Marketing, Software Engineering, Data Analytics and more. Visit https://academyxi.com/

Love podcasts or audiobooks? Learn on the go with our new app.